No, the available colors are specified in each product. But we are open to receive new suggestions and ideas. Please contact us with your questions.

We accept various payment methods, including credit cards and other secure payment options.

Yes, as long as the order isn't in the production stage. Since our products are made to order, we cannot accept changes after an order has been submitted and the production has started.

You have 14 days from the delivery date to report any issues with your order. If the items you received are incorrect, please contact us by sending an email to geral@craftartlab.com with your order number and photos of the delivered products.

If your product arrives damaged, contact us within 14 days, providing photos of the item and packaging.

Yes, we ship to most European countries. Shipping costs and delivery times will vary based on your location.

Shipping costs depend on the destination country, order weight, and product value. They will be displayed at checkout after you enter your shipping address.

Delivery times are calculated from the date of dispatch and are measured in business days. In situations of force majeure, Craft Art Lab cannot be held responsible for delivery delays.

We accept returns and exchanges within 14 days of delivery, as long as the product is in its original packaging and unused.

Contact us via geral@craftartlab.com, providing your order number and the reason for the return. Please note that additional photos may be requested.

Yes, the return costs are the customer's responsibility, except for defective products.

Yes, our products benefit from the warranty provided for in the legislation applicable to the sale of consumer goods.

Yes, we offer discounts for bulk orders. Please contact us with the details of your request for a personalised quote.